ConnectCarolina System Information


There will be a one-hour ConnectCarolina system outage on Saturday, September 24 from 7:00pm to 8:00pm, and slower than usual performance from 8:00pm September 24 to 8:00am on September 25.

Affected Services include:

  • Self-service
  • HR
  • Finance
  • Student Admin and related apps
    • UNC Online Applications for admissions (Summer School, Nursing, Part-time Studies, etc.)
    • TouchNet (students and third party proxies cannot pay bills; applicants cannot pay enrollment deposits)
    • Third Party Process Creation and Access
  • Student Actions
  • Web Travel
  • P-Card
  • Unit Accounting System (UAS)
  • Vendor Invoice Submission Page (VISP)
  • Customer Billing Management (CBM) and Bill Presentation
  • Onyen and Personal Data Management
    • Onyen and Guest ID creation
    • Emergency Contact updates
    • Alert Carolina updates
    • Online Directory updates
  • Affiliate Request
  • PID Create
  • PID Inquiry
  • Friday Center Applications (CPPSReg, PDEPReg, CEU, FCCPS)


Help Desk: 919-962-HELP or

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

Recommended Browsers for ConnectCarolina

Internet Explorer

IE 9 or greater
Operating system:
Windows 7 and above
Windows XP and Vista are NOT recommended

Mozilla Firefox

Firefox 26-30 (Windows)
Operating system: Windows 7 and above
Windows XP and Vista are NOT recommended

Safari (Mac OS X)

NOTE: ITS does not recommend the use of Safari. Some ConnectCarolina functions may work, others may not. If issues are encountered, please switch to another browser.

Operating System: MAC OS X 10.6 or greater

Google Chrome

Chrome 28 or greater

Other browsers have not been tested and may not be compatible with PeopleSoft. Download supported browsers at the ITS Shareware site.

If you are using a supported browser and still experience issues, please try the following:

Compatibility View in Internet Explorer (IE):
ConnectCarolina will work best if the Compatibility View is turned on in IE. Look under Tools in the browser bar for more information.

Note about Compatibility View: Using Internet Explorer with Compatibility View turned on to work in ConnectCarolina may affect the performance and appearance of other University sites, including this one.  If you experience issues like web content not displaying on a University site, turn off Compatibility View or use a different web browser when you visit that site.

Operational Support

The first stop for help with ConnectCarolina is the Help Desk which can be reached by calling (919) 962-HELP or logging a help request through online help support at Faculty, staff and current students can submit a help request.

Functional assistance is available from the operational office: