ConnectCarolina System Information

 

Systems are functioning normally.

SPRING CENSUS 2017: There will be an outage affecting the Student Administration component of ConnectCarolina on Thursday, Jan. 26, beginning at 5:00pm and ending at approximately 12:00am as part of the Spring census activities. Census is the official University enrollment reporting date.

Faculty, students and staff will NOT be able to access ConnectCarolina Student Center during this time. The Finance component is NOT affected by this outage. However, the ePAR hire form for HR/Payroll is impacted, as are some services related to Onyen, PID and Guest ID.

To see the components affected by the outage, read here.

Questions/Problems? Contact the ITS Service Desk at 919-962-HELP or help.unc.edu. For the most up-to-date system status, go to https://status.its.unc.edu/

 

Recommended Browsers for ConnectCarolina

Internet Explorer

IE 9 or greater
Operating system:
Windows 7 and above
Windows XP and Vista are NOT recommended

Mozilla Firefox

Firefox 26-30 (Windows)
Operating system: Windows 7 and above
Windows XP and Vista are NOT recommended

Safari (Mac OS X)

NOTE: ITS does not recommend the use of Safari. Some ConnectCarolina functions may work, others may not. If issues are encountered, please switch to another browser.

Operating System: MAC OS X 10.6 or greater

Google Chrome

Chrome 28 or greater

Other browsers have not been tested and may not be compatible with PeopleSoft. Download supported browsers at the ITS Shareware site.

If you are using a supported browser and still experience issues, please try the following:

Compatibility View in Internet Explorer (IE):
ConnectCarolina will work best if the Compatibility View is turned on in IE. Look under Tools in the browser bar for more information.

Note about Compatibility View: Using Internet Explorer with Compatibility View turned on to work in ConnectCarolina may affect the performance and appearance of other University sites, including this one.  If you experience issues like web content not displaying on a University site, turn off Compatibility View or use a different web browser when you visit that site.

Operational Support

The first stop for help with ConnectCarolina is the Help Desk which can be reached by calling (919) 962-HELP or logging a help request through online help support at http://help.unc.edu. Faculty, staff and current students can submit a help request.

Functional assistance is available from the operational office: