ConnectCarolina System Information

ConnectCarolina System Outage Sunday, July 31, 5:00pm to 9:00pm

There will be an outage of ConnectCarolina and related systems on Sunday, July 31, 5:00pm to 9:00pm. You will not be able to sign in to ConnectCarolina during this outage. This includes ConnectCarolina for Student Administration, Finance, HR/Payroll administrative and self-service applications.

In addition to ConnectCarolina, the following systems will be unavailable or impacted during the outage:

  • ImageNow
  • WebTravel
  • VISP
  • Pcard
  • UAS
  • Finan$eer
  • CBM and Bill Presentation will be available; however, you will not be able to view invoice attachments
  • HR companion systems including PeopleAdmin and BenefitsFocus will be available, although they will not be able to pull from or send information to ConnectCarolina until the outage is complete
  • LawLogix will be unavailable during the ConnectCarolina outage
  • Student Admin systems like online applications for admission, TouchNet, third party process creation and access
  • Onyen and Guest ID creation
  • Emergency Contact updates
  • Alert Carolina updates
  • Online Directory updates
  • Affiliate Request
  • PID Inquiry
  • Friday Center Applications (CPPSReg, PDEPReg, CEU, FCCPS)

Questions/Problems

Help Desk: 919-962-HELP or http://help.unc.edu

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

Recommended Browsers for ConnectCarolina

Internet Explorer

IE 9 or greater
Operating system:
Windows 7 and above
Windows XP and Vista are NOT recommended

Mozilla Firefox

Firefox 26-30 (Windows)
Operating system: Windows 7 and above
Windows XP and Vista are NOT recommended

Safari (Mac OS X)

NOTE: ITS does not recommend the use of Safari. Some ConnectCarolina functions may work, others may not. If issues are encountered, please switch to another browser.

Operating System: MAC OS X 10.6 or greater

Google Chrome

Chrome 28 or greater

Other browsers have not been tested and may not be compatible with PeopleSoft. Download supported browsers at the ITS Shareware site.

If you are using a supported browser and still experience issues, please try the following:

Compatibility View in Internet Explorer (IE):
ConnectCarolina will work best if the Compatibility View is turned on in IE. Look under Tools in the browser bar for more information.

Note about Compatibility View: Using Internet Explorer with Compatibility View turned on to work in ConnectCarolina may affect the performance and appearance of other University sites, including this one.  If you experience issues like web content not displaying on a University site, turn off Compatibility View or use a different web browser when you visit that site.

Operational Support

The first stop for help with ConnectCarolina is the Help Desk which can be reached by calling (919) 962-HELP or logging a help request through online help support at http://help.unc.edu. Faculty, staff and current students can submit a help request.

Functional assistance is available from the operational office: