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CONNECTCAROLINA SYSTEM OUTAGES

ConnectCarolina System Outage May 30, 2015, 4am to 10am

There will be a ConnectCarolina maintenance outage on Saturday, May 30, beginning at 4:00am and ending at approximately 10:00am. This affects the Student Administration component of ConnectCarolina and the ePAR hire form for HR/Payroll as well as some services related to Onyen, PID and Guest ID.   The Finance component is NOT affected by this outage.

During the May 30 outage, the following functions may experience limited and/or no functionality:

  • The following ConnectCarolina applications, including:
    • Student Administration
    • Third Party Proxy Access
    • ePAR hire form
  • TouchNet (students and third party proxies cannot pay bills; applicants cannot pay enrollment deposits)
  • Some Guest ID and Onyen update services
  • PID Create
  • UNC Directory (lookups available, but not updates)
  • UNC Online Applications for admissions (Summer School, Nursing, Part-time Studies, etc.)
  • Friday Center Applications (CPPSReg, PDEPReg, CEU, FCCPS)For the most up-to-date system status, please go to https://status.its.unc.edu/

Questions/Problems:
Help Desk: 919-962-HELP or help.unc.edu

We appreciate your cooperation and support as we continue to make ConnectCarolina more efficient for our users.

Recommended Browsers for ConnectCarolina

Internet Explorer

Mozilla Firefox

Safari (Mac OS X)

Google Chrome

IE 9 or greater
Operating system:
Windows 7 and above
Windows XP and Vista are NOT recommended
Firefox 26-30 (Windows)
Operating system: Windows 7 and above
Windows XP and Vista are NOT recommended

NOTE: ITS does not recommend the use of Safari. Some ConnectCarolina functions may work, others may not. If issues are encountered, please switch to another browser.

Operating System: MAC OS X 10.6 or greater

Chrome 28 or greater

Other browsers have not been tested and may not be compatible with PeopleSoft. Download supported browsers at the ITS Shareware site.

If you are using a supported browser and still experience issues, please try the following:

Compatibility View in Internet Explorer (IE):
ConnectCarolina will work best if the Compatibility View is turned on in IE. Look under Tools in the browser bar for more information.

Note about Compatibility View: Using Internet Explorer with Compatibility View turned on to work in ConnectCarolina may affect the performance and appearance of other University sites, including this one.  If you experience issues like web content not displaying on a University site, turn off Compatibility View or use a different web browser when you visit that site.

Operational Support

The first stop for help with ConnectCarolina is the Help Desk (ITRC) which can be reached by calling (919) 962-HELP or logging a Remedy Ticket (help request) through online help support (http://help.unc.edu). Faculty, staff and current students can login at help.unc.edu to Submit a Help Request.

Functional assistance is available from the operational office: