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As part of the continuing effort to keep sensitive information safe, changes are being made to how W9 attachments work in ConnectCarolina.  The changes will be effective Friday, August 4.

Changes include:
  1. You will be the only person who can see W9s attached to the independent contractor requests that you have not submitted.
  2. You will no longer be able to open a W9 attached to an independent contractor request once the request is fully approved by Disbursement Services.
    • You can see the attachments while the request is in the approval process. If the request is denied, you will be able to open the W9 attachment.
  3. If you have not submitted the request for approval, you will be able to delete attachments.
  4. A new “On Hold” status identifies independent contractor requests that have been saved but not submitted for approval.
    • A new On Hold field on the Independent Contractor search screen lets you find requests that have been saved but not submitted for approval:

You can also see whether the request is on hold at the top of the first page of the request:

If you have questions about these changes, contact the Help Desk at 919-962-HELP or at

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