Skip to main content

Email Communication

  • Send Date: November 12, 2020
  • From: ConnectCarolina Communications
  • To:  Access Request Coordinators
  • Subject:  Updated Student Administration Access Form

Hello Access Request Coordinators,

Granting access in the Student Administration area has traditionally been a pain point for ARCs. Many of you have asked us to make the form match the Access Request Tool so that you don’t have to translate between the two. If these statements hit close to home for you, you’ll like the update we have for you today.

Starting tomorrow, Friday, November 13, we’ll have an updated ConnectCarolina and Related Applications Access Request Form for Student Administration posted on One of the important new roles you’ll notice on the form is a new Student Services Manager Role.

Student Services Manager Role

The new Student Services Manager (SSM) role is a combined role that grants basic access to Student Records, Cashiers, Financial Aid, and Admissions (for Graduate SSMs only). What this means is that when someone needs SSM access, they will use the ConnectCarolina Campus User section to request it. They won’t need to check any of the boxes in the other sections for SSM access.

When you are entering the request into the Access Request Tool, you’ll need to enter Undergraduate or Graduate in the Data Level Access section.

Student Records Base (Campus User) Role

The Registrar’s Office has added a new role called “Student Records Base (Campus User)” that grants access to see student records, including scheduled classes, students’ programs, plans, sub-plans, enrollments, waitlists, and residency classification. Note that this is a “view only” role.

Download the Updated Form

You can find the new form on Click Get Access > Access Request Forms and download the current form. We recommend that you replace any copies of the form that you’ve saved locally.

Don’t hesitate to reach out if you have any questions about the updated form or the ARC process.

Thank you,

The ConnectCarolina Team

View the email in it’s original format: Updated Student Administration Access Form

Comments are closed.