With the implementation of a new customer service tool, TeamDynamix, the support website help.unc.edu has been improved. Get Help allows a ticket to be submitted and routed to the Service Desk and they will triage the ticket to the appropriate resources. However, selecting from the list of services will route the ticket to the appropriate resources and collect the information needed to process the request more efficiently. The following services are supported by ITS-Enterprise Applications and/or HRIM. Click the Service link to view the service details, Request the service or Add to Favorites for quick access later.
Click to View More information on how to add My Favorite Services.