As a student, you can give others access to see your information in ConnectCarolina. You can set them up to see your financial information (such as your tuition bills), and you can also give them access to see non-billing information (such as enrollment, schedule, and checklists). You can give the same person access to both of these types of information, or you can give the access to different people. You follow separate steps to set up each person’s access.

Important: If you want someone else to be able to see your information in ConnectCarolina, it’s important to give them their own access instead of sharing your Onyen and password with them.

FYI, the person who has access to your tuition bills and other financial information is called an “authorized user”, and the person who has access to see non-billing information such as grades is called a “proxy user.” You’ll see these names in the system, and when the person you give access to receives email notices, that’s what they’ll be called in the notice.

At a high level, here’s how it works:

  • You start the process in ConnectCarolina.
  • The person you give access to receives an email from ConnectCarolina saying he or she has been given access.
  • The person you give access to creates his or her own ConnectCarolina password.

Click on the tabs below to see the steps to take to grant access to either financial or non-financial information.

This is a Carolina Blue icon of a hand with a dollar sign floating above it.

If someone other than you pays your bills, you need to set him or her up as authorized user so that he or she can access Student Financials – Bill Pay in ConnectCarolina. As a student, you need to enroll in 2-Step Verification (Duo) to see financial (billing) information, but authorized users don’t need to use 2-Step Verification (Duo).

Before you begin these steps, be sure that your pop-up blocker is turned off or disabled and have your phone with you because you’ll need to verify who you are with 2-Step Verification (Duo).

1. Log in to connectcarolina.unc.edu, and from the Student Home page, click the Manage/Pay Student Account link.

 

Result:  You will see a screen with information about securing your financial information with 2-Step Verification (Duo) so that the system knows that it’s really you. You’ll need your mobile phone with you before you proceed.

2.  Click the Verify with 2-Step link.

3. Choose how you want to verify, whether it is by push, phone call or passcode.

Result: Once you verified your account, you will see the following screen.

4.  Click Continue to Pay Bills – Manage Student Accounts button.

Result: The UNC-Chapel Hill Student Account site opens in a new window.

TIP:  If, after clicking the Continue to Pay Bills – Manage Student Accounts button, you don’t move to the next screen, check to make sure that your Pop-Up Blockers are disabled.

5.    Click the Authorized Users button.  From this page, you can give others (parents, employers, etc.) the ability to access your account information.

6. Enter the email address of the person you are giving access to and choose Yes for the information you want to share.

7.  Click the Continue button.

8.  On the Agreement to Add Authorized User screen, Check the I Agree box and click the Continue button.

Result: The person you’ve made an authorized user receives two emails:

  1. an email letting him or her know that you granted access to your online student account.
  2. an email with a temporary password to use to log in the first time.  Once logged in, the person you gave access to will need to change the password to a permanent one.

Your authorized user is not required to use 2-Step Verification (Duo).

When you give someone access to see  you non-billing information in ConnectCarolina, you set them up as a “proxy” user.  There are four steps that you, and the person you are giving access to (proxy) need to complete.  You complete Steps I and II.  The person you are giving access to completes Steps II and IV.

Before you begin these steps, be sure that your pop-up blocker is turned off or disabled.  Follow the process below to add a Proxy:

Note: If the person you are giving access to (proxy) already has an Onyen or Guest ID, skip steps I and II and go straight to Step III (Student: Grants access to proxy)

I.  Student: Invite Someone to be a Proxy

1.   Log in to connectcarolina.unc.edu.

2.   From the Student Home Page, click Invite Third Party Proxy in the Students Home Page Links tile.

4.    Complete the Proxy invitation form.

Result: Once the completed Proxy invitation form is submitted:

  • you, as the student receive a confirmation page,
  • an email is sent to the person you want to give access to (see next step),
  • an email is sent to the student when the person you want to give access to successfully creates an account.

II. Person Being Given Access: Register as a Proxy

This information in this section is for the person (parent, guardian etc.) that the student is giving access to.  

1.  You will receive an email with the subject line: Invitation to Register as a Proxy on Behalf of a Student.  The email includes a link to the ‘Third Party Proxy Registration page.’

2.  Complete the form and click Continue.

3. Click Submit.

Result: You will receive a password reset email with a temporary password. The email includes a link to the ‘Change Password’ page.

4. Create and confirm a new password and click Continue.

Result: The student receives an email indicating that you (proxy) set up an account. The email contains instructions for the student to proceed with granting access.

 

III.  Student: Grant Access to Your Proxy

  1. From the Student Home Page, click Manage CC Proxy Access in the Students Home Page Links tile.

2. Enter the following information for the person you are giving access to:  proxy’s Guest ID (email) or Onyen (if the proxy has an Onyen), first name and last name.

3. Click the Validate ID button.

Result: You will be asked to validate that you want this individual to be granted Proxy access.

4. Click OK.

5. Complete Share My Access portion of page. Click the check boxes for the type of access that you are granting to the Proxy.

6. Click Save All Changes.

IV.  Proxy:  Log in to ConnectCarolina Student Center

This information in this section is for the person (parent, guardian etc.) that the student is giving access to.

1.    After you receive an email confirming access to the student account, log in to connectcarolina.unc.edu and click the Student Data tile.

Result: If you, the proxy, have access to the data of a single student, you will be taken directly to the page with links to the various services (such as view grades and enrollment) that the you are now authorized to view.  The list varies depending on the options the student selected.

2. Click the link for the data you want to view.

If you have access to the information of multiple students, you will go to Proxy Select page which contains a list of students who granted access to you.

3.  Click the name of the student’s whose data you want to see.

Result: The page contains links to the various services (such as view grades and enrollment) that the you are now authorized to view.  The list varies depending on the options the student selected.

4. Click the link for the data you want to view.