With the implementation of a new customer service tool, TeamDynamix, the support website help.unc.edu has been improved. Get Help allows a ticket to be submitted and routed to the Service Desk and they will triage the ticket to the appropriate … Read more
Starting February 27, anyone who uses the Microsoft Authenticator app to verify their identity will use a new number matching process. “Number matching” means that when you go through MFA (multifactor) Authentication, you’ll see a number that you will enter in the … Read more
In an effort to streamline the sources of financial data for sponsored projects, plans are in place to decommission the PI Dashboard in Infoporte effective January 10, 2023. The Office of Sponsored Programs (OSP) and Information Technology Systems (ITS) developed a more robust and detailed reporting tool for … Read more
When employees need to take a leave of absence to deal with personal matters, they complete leave request forms and submit them for approval. There are different leave types including parental, medical, and military leave. For each leave request type, … Read more
