ConnectCarolina System Outage - Saturday, April 22, 6:00 am until Monday, April 24 7:00 am

Enterprise Applications Outage

All Enterprise Applications to include ConnectCarolina will be unavailable Saturday, April 22, 6:00 am until Monday, April 24 7:00 am for planned maintenance. When you log in after the outage, you will see some changes to the look and feel of the home page layouts and some other features. Learn more about the changes.

This outage affects ConnectCarolina, creation of Onyen and Guest Ids, updates of Alert Carolina/Emergency Contacts, What’s my PID, Business Associate Agreement Repository, and Web-Travel. This means you will not be able to access links in ConnectCarolina to access other systems, although you can access some of these systems directly.

Applicants, students, proxies, and authorized users

You will not be able to access Student Center and Student Data in ConnectCarolina.

These systems and options will not be available during the ConnectCarolina outage:

Ability to assign proxies to see student information
Credentials
College Scheduler

These systems will be available during the ConnectCarolina outage, but you’ll need to use the direct link to access them:

Course Catalog: https://catalog.unc.edu/

Faculty and staff

You will not be able to access HR and Financial applications.

These systems and options will not be available during the ConnectCarolina outage:

Pay Stub, W-2/W-2c
BuyCarolina
ConnectCarolina-based reporting tools, including queries, Query Viewer – RPT, BI Publisher, or nVision reports.
Chartfield Checker
CART
CBM and Bill Presentation
Web Travel
BAAR
Vendor Invoice Submission Process (VISP)
CC Admin and CC Invoice

These systems will be available during the ConnectCarolina outage, but you’ll need to use the direct link to access them:

TIM: https://unctim.unc.edu
PeopleAdmin: https://unc.peopleadmin.com/hr
Pcard (Bank of American Works): https://payment2.works.com
Concur- https://www.concursolutions.com/home.asp
Carolina Talent – https://hr.unc.edu/carolinatalent/
InfoPorte: https://infoporte.unc.edu
Ram Reports: http://ramreports.unc.edu/
Tar Heel Reports: https://tarheelreports.unc.edu/

Benefits

For benefit questions or changes during the outage, you can call the Eligibility and Enrollment Support Center at 855-859-0966.

Airgas and ARC3 Orders

During the outage, you can place Airgas orders by emailing ANWMorrisvill eAdministration@airgas.com, or contact account representative Ben Martin, Account Representative, 919-812-2798. Airgas will handle the orders over the outage period and work through the technical process after ConnectCarolina is back up.
ARC3 orders can be placed with Michael Banks, Account Representative, michael.banks@arc3gases.com, 336-690-9541 or call customer service at 919-682-4527.

For Questions or Problems

Contact the Service Desk at 919-962-HELP or help.unc.edu.