If you use any part of ConnectCarolina except SelfService, then starting May 23, you’ll be required to use 2-Step/Duo to access ConnectCarolina. That means if you enter grades, submit ePARs, conduct performance evaluations, buy from the vendor catalogs, or any other transactions, you’ll need to verify with 2-Step/Duo to get in to ConnectCarolina.
The good news is that you may have already set up 2-Step Verification with Duo in order to access VPN or your W-2. If you haven’t already, now is the time to register for 2-Step Verification. Visit onyen.unc.edu and click on “2-Step Verification for Duo.” You’ll need your PID and mobile phone to complete registration.
- Pro Tip: During registration, be ready to set up a preferred method and a back-up option. That way, if you lose your phone or leave it at home, you’ll have an alternate way to authenticate your accounts. If you’ve already registered, don’t worry, you can add a back-up method at any time.
- Pro Tip: If you get a new phone, you will need to register it. You can find instructions on https://help.unc.edu/help/duo/
How does this impact your daily work?
When you click the Log in to ConnectCarolina & InfoPorte green button, you will see the Duo screen to complete 2-Step verification. If you work from home, you need to 2-Step twice, once for VPN and once for ConnectCarolina.
- Pro Tip: Click the Remember me for 12 hours checkbox.
- Pro Tip: If you change browsers, you will be asked to complete 2-Step verification for the second browser.
If you need help with the registration process, use the documentation available at help.unc.edu/help/duo/. You can also live chat with the ITS Service Desk at help.unc.edu, call 919-962-HELP or visit us in person for assistance.