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ConnectCarolina Student Administration Outage on Friday, May 17, 2024

5:00 pm – 12:00 am

Faculty, students, and staff will not be able to access or use ConnectCarolina during this outage for any student action such as viewing class schedules or updating personal information.

 

These companion systems will not be available during the outage:

  • Access from ConnectCarolina to Bill Pay
  • Parent proxies to view student data
  • Access to ConnectCarolina from the CarolinaGO mobile app
  • Access from ConnectCarolina to Credentials and CollegeScheduler
  • Proxy and Authorized Users (third party) Creation and Access

Other Systems Affected by a Student Admin Service Disruption 

  • InfoPorte and Tableau reports are available.

  • You cannot start New Hires during the outage.
  • You will not be able to create or update person data during the outage.

There is no impact to Finance Systems.

During the outage, you will not be able to:

  • Create or change an Onyen or Guest ID or change your password
  • Update your listing in the online directory to include emergency contact and phone number for Alert Carolina
  • PID Create
  • PID Inquiry
  • CPPSReg –  Credit Program Registration
  • PDEPReg –  Professional Development Registration
  • CEU – Continuing Education Units
  • FCCPS -Friday Center Central Processing

 

For Questions or Problems

Contact the Service Desk at 919-962-HELP or help.unc.edu.