Recommended Browsers for ConnectCarolina
Firefox 53, 52 ESR (Windows)
Operating system: Windows 10 and above
Windows XP and Vista are NOT recommended
Chrome 58 or greater
Releases: 79.0.309.71, 39.14986
Safari (Mac OS X)
NOTE: ITS does not recommend the use of Safari. Some ConnectCarolina functions may work, others may not. If issues are encountered, please switch to another browser.
Operating System: MAC OS X 10 or greater
NOTE: In August 2021, Microsoft stopped supporting Internet Explorer for its own products and services and ITS recommends that you use another supported browser.
Other browsers have not been tested and may not be compatible with PeopleSoft. Download supported browsers at the ITS Shareware site.
If you are using a supported browser and still experience issues, please try the following:
- Clear the browser’s cache and cookies. ITS provides step-by-step instructions for many browsers.
- Restart your browser.
The first stop for help with ConnectCarolina is the Help Desk which can be reached by calling (919) 962-HELP or logging a help request through online help support at http://help.unc.edu. Faculty, staff and current students can submit a help request.
Functional assistance is available from the operational office: