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Request Customer Support for Enterprise Apps

July 16, 2024

With the implementation of a new customer service tool, TeamDynamix, the support website help.unc.edu has been improved. Get Help allows a ticket to be submitted and routed to the Service Desk and they will triage the ticket to the appropriate … Read more

Microsoft MFA Verification Process Changing February 27, 2023

February 21, 2023

Starting February 27, anyone who uses the Microsoft Authenticator app to verify their identity will use a new number matching process.  “Number matching” means that when you go through MFA (multifactor) Authentication, you’ll see a number that you will enter in the … Read more

Enhanced RAM Reports Replacing PI Dashboard

December 16, 2022

In an effort to streamline the sources of financial data for sponsored projects, plans are in place to decommission the PI Dashboard in Infoporte effective January 10, 2023.  The Office of Sponsored Programs (OSP) and Information Technology Systems (ITS) developed a more robust and detailed reporting tool for … Read more

NEW: Leave Request Forms in ConnectCarolina

December 16, 2022

When employees need to take a leave of absence to deal with personal matters, they complete leave request forms and submit them for approval. There are different leave types including parental, medical, and military leave. For each leave request type, … Read more

NEW: Reserved Seat Information Available for Students

December 16, 2022

A purple diamond next to a class title indicated that only reserved seats were available for the class. During Spring 2023 undergraduate registration, students clicked the Class Details link in ConnectCarolina to see if they met the qualifications for one … Read more

Single Sign On (SSO) Changes Coming in October

September 19, 2022

On October 19, you will notice a change to the Single Sign-On (SSO) page you use when logging into applications such as ConnectCarolina. The updated SSO page will initially only show an Onyen (or UNC Guest ID) field and a Next button. After you … Read more

New for 2023 Benefits Open Enrollment

September 19, 2022

Open Enrollment is right around the corner! As usual, you will complete your enrollment in ConnectCarolina through the Self Service > My Benefits tile, but this year you will see two new options under Benefits Enrollment: 1. State Enrollment Portal: … Read more