Who is an Authorized User?   Who is a Proxy User?

An Authorized (“third party”) user is someone that you want to be able manage financial-billing tasks, for example, to pay tuition bills.

A Proxy user is someone that you want to be able to see or manage non-billing information such as enrollment, grades, and checklists.  Proxies are also  “third party” users.

You may want the same person to have access to both your financial-billing information and your non-billing student information.  That person is a Proxy/Authorized user.

Setting up Proxy Users and Authorized Users are two separate processes.  In both cases:

  • You, the student must initiate the process in ConnectCarolina.
  • The proxy or authorized user receives an email from Connect Carolina that he or she has been given access.
  • The proxy or authorized user creates his or her own ConnectCarolina password.

Click on the tabs below to see the steps you need to take to grant access to a Third Party.

This is a Carolina Blue icon of a hand with a dollar sign floating above it.When you give someone access to pay your bills in ConnectCarolina, you set them up as  an “Authorized User.”

If your parents pay your bills, they must be set up as Authorized User to access Student Financials – Bill Pay in ConnectCarolina.  This keeps your banking information safe. Keep in mind that as a student, you must enroll in 2-Step Verification (Duo) to see or give access to financial-billing information.  Authorized Users DO NOT need to set-up 2-Step Verification; however, they cannot use student Onyen credentials to access ConnectCarolina.

Before you begin these steps, be sure that your pop-up blocker is turned off or disabled.

1. From connectcarolina.unc.edu, click the Login to Student Center button, and log in to your Student Center.

2. Under the Finance section, click the Pay Bills/Manage Student Finances link.

Result:  You will see a screen with information about securing your financial information with Duo 2-Step verification so that the system knows that it’s really you. You will need to choose an authentication method, so it’s best to have your mobile phone with you before you proceed.

3.  Click the Verify with 2-Step link.

4. Choose how you want to verify, whether it is by push, phone or passcode.

Result: Once you verified your account, you will see the following screen.

5.  Click Continue to Pay Bills – Manage Student Accounts button.

Result: The UNC-Chapel Hill Student Account site opens in a new window.

6.    Click the Authorized Users button.  From this page, you can give others (parents, employers, etc.) the ability to access your account information.

7. Enter the email address of the authorized user and click the Continue button.

8.  On the Agreement to Add Authorized User screen, Check the I Agree box and click the Continue button.

Result: The person you’ve made an authorized user receives two emails:

  1. an automated message informing the user that a student has granted access to his or her online student account.
  2. an email with a temporary password to use to log in the first time.  Once logged in, the authorized user will need to change the password to a permanent one.

The authorized user is not required to use 2-Step verification-Duo.

When you give someone access to see non-billing information in ConnectCarolina, you set them up as a Proxy user.  Both you, as the student, and the proxy (parent, guardian etc.) must complete all four steps to complete the process.

Before you begin these steps, be sure that your pop-up blocker is turned off or disabled.  Follow the process below to add a Proxy:


Note: If the Proxy already has a log-in ID, either an Onyen or Guest ID, skip steps I and II and go directly to Step III (Student: Grants access to proxy)


I.  Student: Invite Someone to be a Proxy

1.   From connectcarolina.unc.edu, click the Login to ConnectCarolina Student Center button, and log in with your Onyen and password.

2.   Click the Home link in the top right section of the screen.

3.  Click the Self Service button and click the Invite Third Party Proxy link.

4.    Complete the Proxy invitation form.

Result: Once the completed Proxy invitation form is submitted:

  • you, as the student receive a confirmation page,
  • an email is sent to the invited proxy (see next step),
  • an email is sent to the student when the new proxy successfully creates an account.

II.  Proxy: Registers as a Proxy

1.  The Proxy (parent, guardian etc.) receives an email with the subject line: Invitation to Register as a Proxy on Behalf of a Student.  The email includes a link to the ‘Third Party Proxy Registration page.’

2. Complete the form and click Continue.

3. Click Submit.

Result: The Proxy receives a password reset email with a temporary password. The email includes a link to the ‘Change Password’ page.

4. Create and confirm a new password and click Continue.

Result: The student receives an email indicating that the proxy set up an account. The email contains instructions for the student to proceed with granting access.


III.  Student Grants Access to the Third Party

  1. From connectcarolina.unc.edu, click the Log in to ConnectCarolina Student Center with your Onyen and password.
  2. Click the select Home link in the top right section of the screen.
  3. Click the Student Administration button and click the Manage Non-billing Access link.
  4. Enter the proxy’s Guest ID (email) or Onyen (if the proxy has an Onyen), first name and last name and then click the Validate ID button.

5. Complete Share My Access portion of page. Click the check boxes for the type of access that you are granting to the Proxy.

IV.  Proxy:  Log in to ConnectCarolina Student Center

1.    After the proxy receives an email confirming access to the student’s account, go to connectcarolina.unc.edu and click the See Student Info link under Proxy/Authorized Users heading.


This will lead to the proxy section which contains a list of students who have granted the proxy access.

2.  Click the student’s name.

Result: The page contains links to the various services (view grades, enrollment etc) that the proxy is authorized to view.  The list varies depending on the options the student selected.