Student Administration Upgrade

Beginning Monday, October 23, you will see a few differences when you log in to the ConnectCarolina Student Administration pages.

Why are we upgrading the system?

Changes you will notice.

Impacts of the Outage

Note:  The outage concluded Sunday, October 22, 12:00 p.m.

Benefits Enrollment Still Available

The ConnectCarolina outage occurs during the annual benefits enrollment period. Even though ConnectCarolina will not be available for the weekend, you will still be able to enroll in benefits. When you attempt to sign in to ConnectCarolina, the system will show you a message with an alternate link to access the benefits enrollment website.

TIM and Viewing Paychecks

  • Faculty, staff and student employees will not be able to use the Self-Service functions such as View Paycheck during the outage.
  • The TIM system will be available, but you will not be able to access it using the link in ConnectCarolina. If you need to use TIM during the outage, go to

ePro Ordering

  • ePro orders cannot be placed or changed during the outage since they are part of the ConnectCarolina Finance system.
  • Airgas orders after 5:00pm on Friday, 10/20can be placed by emailing the which is routed to Teresa Suggs (919-544-3772 ext 311) or Jason Newhouse (919-544-3772 ext 312).  Airgas will handle the orders over the outage period and work through the technical process after Connect Carolina is back up and running.

  • InfoPorte and SAS Visual Analytics reports will be available during the outage weekend, with data current as of Thursday, Oct 19. The data you will see on Monday morning, October 23, will still be current only through October 19th.
  • The ConnectCarolina reporting instance (accessed using the Ad Hoc Reporting (RPT) menu option) will not be available and will be down an additional day, coming back up Tuesday, October 24.

Companion systems such as PeopleAdmin and LawLogix will be available, but they will not be able to pull information from or send information to ConnectCarolina until the upgrade is complete.

  • Position creations and updates approved and executed in ConnectCarolina after 2:00 p.m. on Friday, October 20 will not be available in PeopleAdmin until Monday, October 23.

These companion systems will not be available during the outage:

  • Web Travel
  • P-Card
  • Unit Accounting System (UAS)
  • Vendor Invoice Submission Page (VISP)
  • Customer Billing Management (CBM) and Bill Presentation

These companion systems will not be available during the outage:

  • UNC Online Applications for admissions (Summer School, Nursing, Part-time Studies, etc.)
  • TouchNet (students and third party proxies cannot pay bills; applicants cannot pay enrollment deposits)
  • Third Party Proxy Creation and Access

Students will not be able to access or use ConnectCarolina during this outage for any student action such as viewing class schedules or updating personal information.

These Onyen and Personal Data Management systems will be unavailable during the outage:

  • Onyen and Guest ID creation
  • Emergency Contact updates
  • Alert Carolina updates
  • Online Directory updates

These additional systems are not available during this outage:

  • Affiliate Request
  • PID Create
  • PID Inquiry
  • Friday Center Applications (CPPSReg, PDEPReg, CEU, FCCPS)

“Before and After” Screenshots

The changes are mainly behind-the-scenes, but if you use the Student Administration components, you will notice changes to the look and feel of the system, including:

  • a more muted color palette,
  • some fields are center aligned
  • longer field descriptions and
  • a wider screen layout.

Navigation and links will not change, and the HR/Payroll and Finance components will not look different.

Click on the buttons below to see examples of “before and after” screens.

For Questions or Problems

Contact the Service Desk at 919-962-HELP or  Outage notifications will be posted on the ConnectCarolina landing page (the page you see when you go to and on the home page of ConnectCarolina