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Resource Categories: General
Version Date: June 21, 2019

On May 20, when students and staff logged in to ConnectCarolina, they found new home pages and a new way to get around in the system.  Even the log in page was new and modern.  The change to ConnectCarolina, dubbed the ConnectCarolina Makeover, was the culmination of months of work by the ConnectCarolina team to upgrade to the newest version of the software behind ConnectCarolina.

The feedback we received immediately after the new look went live was that the makeover was well received.  Janet Rupert, Director of Accounts Payable and Travel Services commented “We are running smoothly.  Thank you so much for your time and energy in making this an easy transition.”  Carol McDonnell, Associate Director at the Friday Center for Continuing Education, told the team …Other navigation screens are definitely different (but better) for the tiles.”

However, like most major software upgrades, it wasn’t without a few bumps in the road.  The first few days saw some lagging performance, but the team worked with those who reported slowness and were able to make some changes to improve the performance. We also heard from those of you who use the Worklist tile that it wasn’t intuitive and caused a few stumbling blocks when you weren’t able to easily return to your worklist.  While the ConnectCarolina team prioritized improving system performance, they were also improving the functionality of the Worklist tile.  After the changes, Ellen Bowman, an Accountant at University Libraries, told the team I am quite happy with the changes to the worklist.  I like the fact that you can sort the list and it remains sorted after you approve the one you have pulled up in the separate window.

The work isn’t finished yet, though–we’re still working on improvements.  One focus right now is to make sure the WorkCenters for Finance, Human Resources, and Student Administration have all the links you need.  If you notice that you’re going to a page frequently and are using the Navigator because the link isn’t in the WorkCenter, drop us a note at and we’ll pass it along to the teams who work on the WorkCenters.  Odd are others who would like to see that link added too.

What Links Should Be Added

We’d like your opinion on what links you’d like to see added to the WorkCenters you use. Hearing from you is essential. Please consider providing your opinions and insights in this short survey